If you have been asked to supply us with a photo identification this page details what we can accept

In most cases we need a person to provide one of the following documents.

• Passport
• Driving Licence (Photo card type only)
• National Identity Card
• HM Forces Identity Card
• Employment identification card (subject to us being able to verify this with the employer)
• Disabled drivers blue pass

Please note that a Driving Licence is NOT accepted as a proof of address but can be used as photo ID instead.

We reserve the right to request further documents if required.

For UK clients – we usually only require copies and would prefer scanned/photographed versions by email. Most people find taking a photo of the document with their phone the easiest way to copy a document. Alternatively please post identification to us at our Coventry address as detailed below. We will then run a soft check* on the persons credit file to verify the name, date of birth and document number against third party data sources.

For Non-UK clients – we require a notarised copy of the document certified to be ‘a true copy of the original document’. If the document is not in English a translation by a certified/sworn translator must also be included. These document must be posted to us.

*If the soft credit check does not confirm the information in the documents we will request you provide original documents by post for checking. Alternatively please provide copies of documents that have been correctly certified with ‘certified to be a true copy of the original document’ by a solicitor or notary public. Please post identification to us at our Coventry address.

You can read more about MLR, why we need ID and what ID is required on our MLR FAQ pages.