If you have a general mail forwarding service we will give the caller the option of leaving a letter or note which we will forward on to you as mail. For customers with only a registered address or director’s service address, we will explain the limitations of the service. We then advise they try and locate alternative contact details for you elsewhere.
If the visitor is serving some form of legal papers, a writ or summons on you or your company we will accept the paperwork and send it on to you. In most cases when this happens the person normally has instructions to leave the paperwork with us whether we are willing to accept it or not.