For most UK based customers the ID requirements are simple. We need proof of address and photo ID.
1) Each person’s passport photo page or photo driving licence. This must be valid for at least 6 months.
2) Utility bill, council tax bill or UK bank statement. This must not be older than 3 months. It must clearly show the person’s name and their home address (NOT a mobile phone bill).
3) A completed and signed copy of our client registration form. You can download the registration form here.
4) If we are forwarding mail to a third party address that is not your home address also please supply a utility bill for the address or additional proof that you use the address.
Copies of these documents can be sent to email@example.com. Alternatively please post identification to us at our Coventry address as detailed below.
These documents will allow us to conduct a ‘soft check’ to confirm identity.
If the soft check does not confirm the information in the documents we will request that you provide original documents by post for checking. Alternatively please provide copies of documents that have been correctly certified by a solicitor or notary public. Please post identification to us at our Coventry address.
SFS – Small Firms Services Ltd
2 Sheriffs Orchard
For non UK based clients we are not able to verify documents online. We require notarised copy identity documents to be posted to us. Please read our non UK customer identification requirements.