Limited companies and LLP’s are legally required to display their registered address on their business websites. If you have only purchased a registered address from us you should include our address but not promote the address as your main contact address. We recommend you display a second alternate correspondence address if you do not have a full virtual address service with us. Using the correct wording, and suitable placement of the address on your website, should be sufficient to stop any mail being sent to the wrong address. If your website visitors regularly send mail to the registered address then you will need to consider upgrading to one of our virtual address services as we will reject non-government mail if you have only purchased a registered address service from us.
As this service covers all general business letters you can use our address on your website as if it were your own address. We strongly recommend you display the address including your company name or people may write to you at the virtual address with no company name. This makes it difficult for us to identify who the mail belongs to. You are cannot use our virtual address for goods or parcels to be forwarded though, it is only for letter type post. Please do not use the address as a returns address for items you sell as we will reject packages we believe contain goods. If you do need to accept returns, we recommend you review our useful tips on how to implement a returns policy.